Privacy Policy

1. Introduction

2. Information

3. Why we collect information

4. Third party disclosure

5. Security

6. Payment

1. Introduction

The Alphabet Store (“we”) take your privacy seriously.  This privacy policy describes how and why we obtain, store and process data which can identify you.  We may update this policy from time to time and shall indicate on the web site when changes have been made.

2. Information

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site.   The information we collect is clearly set out on the web page on which we collect it.  See, for example, our registration page and order form.  In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.  If you have not registered your details to use the website your account information will not be available.

3. Why we collect it

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.  Information is used in order to process any orders you place.  Depending upon your selections within “email notifications” section we may arrange for you to be sent information about related products and services from us.  You may update these selections at any time by selecting the “my Account” section then following the link to “edit account details”.

4. Who we disclose it to

We will only pass on information about you as an individual (as opposed to aggregate information), to third parties to enable us to perform services requested by you or with your prior consent.  In particular address and contact details to enable delivery of purchases. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.  We will not pass on any information to third parties other than for the above reason or the purpose of processing your order.  In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions.  We may also disclose or access your account if required to do so by law or by any Governmental body.

5. Security

Keeping information about you secure is very important to us and certain sections of the site once logged in will encrypt data using SSL (Secure socket layer) the most secure form of encryption currently available.

However no data transmission over the Internet can be guaranteed to be totally secure.  As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish.   Please contact us directly by clicking here.

6. Payment

Our site is protected by 128 bit SSL encryption technology  which makes it as safe as possible. This can be checked by clicking on the Thawte padlock sign.  For the extra protection of our customers, payments are processed within SSL protected areas of specialist payment companies.

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact us